Unifi device disconnected but working Verify The UniFi system has a load balancing feature that can be used to control the number of clients connected to each access point. I ssh into them using ubnt account and tried the unifi default password ubnt (was sure I had changed but trying everything), my password I used for access to the system (I know it is correct because I stored the AP working while showing disconnected in Unifi Controller . Unfortunately this While there is a "Global" AP setting to "Enable" or not enable "Mesh" in the Unifi OS. In/during the initial setup the switch worked The UniFi system has a load balancing feature that can be used to control the number of clients connected to each access point. good point, connected again to that old cloud console and removed (forgot) other devices, did factory reset of the Key it too. 101. " During this time, I don't experience any packet drops or actual disconnections to these devices. jokerigno changed the title Unifi integration default status is always "home" when controller is rebooted (and device is "not_home" ) Unifi integration default status is always "home" when controller is rebooted (while device is actually The problem Using the UniFi Network Console (self-hosted on network), when I remove old clients I expect the devices to be removed from Home Assistant's list. But I keep losing internet connection several times a day. -Internet works. It's most obvious on my iPhone and my Windows 10 computer but has been It means the device is not reporting (communicating) to the unifi controller. Tried another switch port - no link light, so dead AP? I may swap in another AP which Verify your UniFi device's IP address. Not sure what happened over the weekend that it’s no longer connected. when I make a change to my unifi switch I get disconnected message for the switch and everything still continues to work, it will come back It's so weird because sometimes they're actually disconnected and not working and other times they're connected but appear disconnected in the console. I've been really enjoying the system and it's been working well, however I was getting confused by looking in 'Clients' in the controller and seeing devices I thought were disconnected. Other POE items (access points) working as they should. Have any of There is a reboot scheduler in the controller, but if device is disconnected it won't work. UniFi AP-AC v2 Version 3. Any advice? Should I wipe and reinstall the controller? @Ubiquiti_Inc Hi - I posted this on UniFi forums too, without much help but I have several UniFi devices (both APs and Switches) connected to a UDM-Pro. 71 Access Point - UAP Note: This procedure can work well for remote locations. I only can see WiFi clients in Network App. TL:DR IoT and portable non-PC wireless devices suddenly have intermittent DNS resolution errors. AI phones Free phones. When I replace the UDM with my ASUS router, everything works fine, so the wiring/devices are good. ” This guide is specifically for Having an issue where my devices show as disconnected after doing a cleanup setup of a UniFi Security Gateway, switch, and access point in my home network. However, the ap shows up as disconnected in the unifi controller. 3. So I started with the basics. From just a few seconds, to several Unifi device discovery can find them fine. It's also normally reachable via Remote Access and all Clients work fine. Otherwise, the system is working fine with no impediments. Poe ports 1-8 have always worked fine out of the box, non-Poe ports 9-16 are listed as disabled and have no connectivity. Reply A couple of times a day I get an alert showing that one of my switches (always the same one) is disconnected. 1st visit - they changed modemproblem still persist2nd visit - they blamed my router so they change modem (again) Hi, So we have UniFi Controller running with 7 AP’s around the office all working fine, we are trying to add AP No 8. Like a device won't show online in the Reply I've got a quest network, DHCP supplied by the unifi network and a "work" wifi, DHCP supplied by Windows DHCP. We have yet to understand our situation tho. The ap is broadcasting a signal and devices connected to it have no connection issues. 2799 I have this AP running in a small medical office and I tested it two days go it was running fine. Now all connect with the wired backhaul. REPAIR | Mobile Device Repair Whether you are a hobbyist or a tech sitting in the shop. We have turned off the "Global" settings on UniFi switch disconnected from controller after migrating sites This afternoon I migrated my unifi switch from an old controller (192. Continuously devices are being disconnected, getting incorrect password or cannot join the network (android, iPhones, macs and even Win10 laptop). I am going to uninstall the unifi software on the Ubuntu machine again, and this time run it in a The controller webgui was nice and smooth, we were not getting device disconnect alerts in the alert page, and our backups were working. So yes, but actually not insert pirate meme here. subnet. ” This guide is specifically for controller version 6. No WAN IP is displayed. 120. I found Suddenly, today a couple of devices keep disconnecting and then reconnecting to my wireless network. - Uninstall Huion HID in device manager>Human I have 300+ shelly devices and a unifi network. 4x UAP-AC-Pro (4. For some reason, when my unraid server is off, the APs fail to provide internet. The Personal Computer. I use for my LAN the 192. 42 since these UniFi is building the future of IT. It will update initially after a restart but will not refresh again. 168. After the outage, ALL the devices said "adoption failed" and I went through the GUI and hit Having an issue where my devices show as disconnected after doing a cleanup setup of a UniFi Security Gateway, switch, and access point in my home network. I have an access point that is connected directly to a 24 port PoE switch. Only our network consists of about 95 Unifi Devices. I went into the UniFi app and I see it shows my UniFi switch flex mini shows disconnected (about an hour ago now). TLDR It turned out that I accidentally had two controllers on my network and the devices were As the title suggest, my UniFi controller says all 5 of our APs are disconnected. Check the IP address of the I'm seeing the exact same thing now. It's odd, too, as I don't subscribe to EA releases, which 1. Review your switch port tagging and network override settings. No changes have been made to them. 10. Devices > UDM Pro > Settings > Services > Echo Server and switching it to Custom with an IP address of 1. ) I honestly just wish I could go back in time and stop myself from investing $3500-4k in a UniFi home network setup. I have 6 Shelly, but for only one, I have never an error, so I suppose my wifi is stable I have 300+ shelly devices and a unifi network. I have checked their physical connections, inspected the switches for faults, and patched two of the units to a different switch. If I wait a couple minutes the device will come back online and the IP reappears. I had also installed 2 more at that same time but just now had the time to turn those on and use them as well. Everything still working and internet connection good, just that taunting "disconnected" status. However, when in the Unifi controller v. Unifi a name record is there and working. Adoption works, APs work, but are again 'disconnected' in the controller. 1: Ensure that the Device has the correct inform address. 1 Spice up. 2 Last working Home What am I doing wrong here and why can't I see the UDM-Pro's network in the Interface list? Both locations are running Unifi Network 8. A friend of mine is having trouble with his Ubiquiti UniFi Switch FLEX Mini; no signal is coming thorugh. 4 GHz WLAN using personal encryption and your phone must connect to this network. Oct 13, 2024 · Plan and track work Code Review. This was at a remote and, for the time being, unmanned site. If you are using UniHosted’s cloud-hosted UniFi Controller, you can access your network management console remotely. I know they are working because able to connect to them and get internet just fine. 23, but should work with other controllers to fix the issue of UniFi devices disconnecting. Wi-Fi signal strength: The ESPHome devices are within range of the Wi-Fi access points (APs), and the signal strength appears to be Internet, local network all work from APs and switch but the controller (windows 10 device controller) claims all ubiquiti devices are 'disconnected'. Step 2: Locate the device. The problem Device presence status is stuck using the Unifi integration in HA 0. I just set up a new Unifi deployment with a lot of static reserved IPs and had to do this a few times to get the right IP to the right device. However recently I've been getting a lot of disconnects in a day and even several times in an hour. This made no difference. I have an AP which is in a disconnected status and I can not seem to get it to reconnect. They were showing as online last week. It happened that sometimes when the router is changing the wifi channel (after a new device pops in, like a smartphone) the Shellies were not “receiving the info” and were becoming unresponsive. Since last week, I have received hundreds of notifications from the UniFi controller informing me of disconnecting units. I have made very few changes, When I first got the UDM running, devices plugged directly into the LAN ports worked find, but the stuff on the unmanaged switch were not being discovered. All This happens regardless of which port I use on the Aggregate switch end or which device I plug the other end into - either a 24POE Unifi switch (SFP or standard RJ socket) or my UDMP - again either the 10G SFP uplink or one of UDM Pro with Unifi 8 POE (150W) Switch - SF1 Port not working upvotes · comments r/esp32 r/esp32 ESP32 is a series of low cost, low power system on a chip microcontrollers with integrated Wi-Fi and dual-mode Bluetooth So recently I had to reset my udm pro But unify talk is not working anymore it's just saying in the talk application " Setup Device(s) We've detected (1) UniFi Talk devices on your network and we have automatically assigned number(s) and your site's user(s) to them. The problem is that there isn't a problem (as far as I can tell) If I get the alert notification and try to reach to a device connected to the switch, everything seems to just work as normal. Traffic Identification- Identifies the type of traffic passing through the gateway. Downstairs I am living a nightmare. I tried factory resetting too. ui. Upon first boot the Controller see’s the access point, i am able to upgrade it so it’s on the same version as the other AP’s but the second i do anything to it, change hostname, give a static IP, it reboots and stays as provisioning for a while, then just Was just using a device directly connected to my Dream Machine and all the sudden every single Ethernet connected device was disconnected. Anyone able to tell me why one device is showing the proper port it’s connected to and the device on the left is showing on a disconnected port on the switch? Both of these are on a dumb switch down line on port 7 of the UDM Pro the -Check if it works on another pc or laptop (I tried with my other laptop and it worked without drivers) what solved this issue for me was: 1. My understanding is that they should work just fine without the controller if they are configured already. Join us in celebrating and promoting tech, knowledge, and the best gaming, study, and work platform there exists. Controller (Unifi) Version: 6. My configuration and controller work just fine for a few weeks. Use SSH and connect to your device Use the command "Info" to see what the Status is Look for the UniFi device in the Discovery tab. Force provision, no Before getting the UDM Pro I had a UniFi Security Gateway (USG) and was running the controller software as an add-on container on my Home Assistant box. 7. Is the local router (Unifi device) providing DCHP - and if so what is the dns suffix it is setting? It needs to be the AD(synology directory) domain name. Found that I also had to turn off the Global setting - "New Wi-Fi Devices Auto Link". This morning however, I have seen that I can still access the internet I was getting the "Device disconnected" message at around 50% progress mark every time I tried to add a light bulb. They are not. Introducing #UniFi Pro Max 16-Port Switches The devices were brand new and up to date. I checked and mine was set to five devices. Hi - I posted this on UniFi forums too, without much help but I have several UniFi devices (both APs and Switches) connected to a UDM-Pro. Select the Unifi Devices tab then select the UDM itself and follow the remaining steps above from Settings > . If it is receiving an unexpected IP address, check your After upgrading the controller firmware, and updating Java, my devices are showing as disconnected. The controller also shows that the UniFi The controller also shows that the UniFi Security Gateway is not detected. I've tried re-adopting them from the remote location using the inform IP. After that, rebooting the router (or hotspot) or power off/on the Shelly was restoring the connection. The APs, or other devices I have directly connected to the UDM don't show as wired. All bulbs were showing up on the scanner, just not connecting. 203/24) to a new controller on a different subnet (192. Connect a laptop or PC to your network using the same cable and port used with the UniFi device. UniFi Status (USG Disconnected) AP pinging Google . I see devices leasing addresses through the switch but for some reason the switch itself shows offline on pfSense. 106. com) did not work. POE budget is fine. Layer 3 adoption is the process of adopting a UniFi device to a remote UniFi Network Application. Unplug your offline UniFi device. 5. One day, they all changed status to "Disconnected" in the controller, but they're still working like before. My configuration is as follows - DTIM above 3 Since we have 4 adults at home and all working on laptops every day, we were advised by GeekSquad to install these Unifi AP's with our Rogers Internet. I suggest giving this a try, in case your disconnections are due to hopping between AP’s. Reply reply good point, connected again to that old cloud console and removed (forgot) other devices, did factory reset of the Key it too. 0. -Uninstall the driver that I had at the moment 2. Step 1 would be to verify if the device is actually suffering an issue taking it offline or if it appears to be working normally, but not communicating Upon upgrading, I noticed that two of my UniFi devices are disconnecting at seemingly random times. In the Unifi app it shows them as connected and passing data but the device isn't actually connecting to wherever. I have a lot of IoT devices and recently started having issues with connections. It turned out that I had successfully replaced the router with the UDM Pro and migrated the devices across, but I had forgotten to stop the old controller. A couple of wired clients show up, but have no activity. I'm trying to move away from my Unifi DMP so I bought a 4 port device to run OPNsense. Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community. 4. 4 at the time I have issues. 1. Step 1: Access the UniFi Controller Step 2: Navigate to the clients page Step 3: Identify the clients to remove Step 4: Remove or forget clients Step 5: Verify the Changes Other notes/tips Final thoughts Client management in UniFi Hi, is it anyone here are user of Unifi home internet broadband?I have a problem of connection since last few days ago, the light of modem suddenly turned red from yellow. 6 (or something like that) firmware since I bought the UDM a few months ago. Allowing every category under "Web Security" or "Category Filter" did not work. Devices. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Members Online In the more recent unifi controller, you can lock devices to an AP. Unifi are telling me that I 2 days ago · Our postpaid device plans include free SIM and smartphone delivery for your convenience. I’m still able to connect to everything including internet while on WiFi, so I checked the alerts and saw every device was disconnected. None of the switches are faulty and the Wireless connection is slow as can be. How does reassociation work with devices exiting a sleep mode / extended period of inactivity. And only one MESH device ever showed up correctly and that was the “STUDY ROOM”so about to plug that one back in and then focus on the 3 that showed disconnected and caused the weird WiFI issues. I've got a quest network, DHCP supplied by the unifi network and a "work" wifi, DHCP supplied by Windows DHCP. That's all the edit means, it'll notify you if your official UniFi Device (the Access Point) is disconnected, not client devices. Seemingly more and more frequently the USG and UAP will "de-adopt" themselves from my I have been a UNIFI user since 2018 and have never experience disconnects. How can I fix this, I cannot manage my network any more. 6. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Members Online I've got a quest network, DHCP supplied by the unifi network and a "work" wifi, DHCP supplied by Windows DHCP. Tried restarting, but, that did not resolve issue. Thankfully around by area, 2. I keep getting a “Device Reconnected: UniFi Dream Machine has reconnected” notification but not sure what’s causing it the old config (USG4+Cloudkey2+Switch) works much better unfortunately. Yet, I can ping them and they clearly are functioning properly. Record the mac and verify against a dhcp server once the device has been factory reset. If i set the port profile to disabled, then change it back to all, the GUI will show the port as disconnected Here is the guide to help you resolve the “Ring Device Is Offline but WiFi Is Working” issue: Tip 1: Check Basic Troubleshooting Factors Ensure that your Ring device is powered on and receiving an adequate power supply. And on a related note, what OS is the controller on, and are there other Unifi devices? spiceuser-kdbrz (spiceuser-kdbrz The rest of the devices are all set to use the FQDN so I’m not sure why this one wouldn’t Here is the guide to help you resolve the “Ring Device Is Offline but WiFi Is Working” issue: Tip 1: Check Basic Troubleshooting Factors. 0/24 subnet. I have a new unifi setup and android phones seem to not stay connected. Direct Connecting Another Device. Manage code changes Discussions. I had tried to configure the TP-Link router online, changing Since "set inform" is pretty well covered in going to add that if you're running the controller inside a Docker container where the application thinks it has a different IP address than it really does then you need to go into Settings -> Controller -> Override inform host with controller host/IP and punch in the IP that you'd use to connect to the container from the outside, be it the dockerd . This is only recommended for advanced users Unifi UAP and USW disconnected and the fix that we applied that will save you the hours that we had lost Device Information. Environment Home Assistant release with the issue: 0. Our postpaid device plans include free SIM and smartphone delivery for your convenience. I didn't wanna go there just to powercycle the damn thing. If your UniFi device is not displayed, or it has an IP address of 192. This shitty app needs to jump to temp connection from bulb to This will cause controller to always provision inform-host to what you have specified and avoid situation when suddenly devices appear disconnected, like you have seen, as a result of provisioning of who-knows-what IP to the clients and makes it deterministic instead Firewall's "lan" port goes to UniFi switch and the rest of the network. We cannot find a way through the software to "Enable" "Mesh" within the Access Point "settings". 0 is installed, but it wants me to "update" my UCI to 1. Ensure that your Ring device is powered on and receiving an adequate power supply. 13/24), following Ubiquiti's "How to Migrate a Site" guide . See below for a detailed walkthrough of this process. Like a device won't show online in the console but I can ping it. -UniFi SDN shows provisioning during said moment of 5 minutes. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Restarted the router (through the app) Check unifi app for any firmware updates Check devices signal through unifi app Reply reply Yeah. rebooted unit but UDM is still reporting Internet Health as "Internet Disconnected" despite all working fine. BACKGROUND: Using all UBNT gear. I added a Unifi switch and added a dedicated cable to a NAS (MyBookLive). Choose the right mobile device for you and enjoy seamless connectivity anywhere. Checkout the link to the controller first. I'm doing the same as you and disabling auto-updates for now. Happened to me too and it was the inform address that was wrong. So Case is, we have three AP AC Pro in our office, and they have all been working just fine. I would be really interested to hear further information on this as its killing me with this lighting system not working. 20, see the bullets below. With other vendors I used in the past (cisco etc) there band-steering only triggers during association I am now constantly getting reconnection and disconnection notifications from the app: "Your UniFi device has reconnected" and "Your UniFi device has disconnected and reconnected several times today and may require your attention. 54 These past couple of weeks I have been having issues with my self-hosted Unifi controller and USG-3P / US8-60W / UAP-AC-LITE. However the switch is working fine. Info about my setup: IDS/IPS is disabled. These features may also be referred to as Deep All DNS seems to be working fine, wired network is working as usual. It must work at 2. Went to check my wireless network and the Unifi Network program shows all 4 of my AP as Offline. Unifi are telling me that I have too much multicast packets from the Shelly devices and it causes disconnects of the wifi devices. All wired and wireless PC devices work fine. The Traffic and Device Identification features are enabled on all networks and provide the following: Device Identification - Identifies the type of devices present on the network. I have 2 Unifi AP-AC-Mesh devices outside: Front of house AP-AC-Mesh Driveway AP-AC-Mesh "Front of house" is on my porch about 10 feet from my house on a column and in line of site Every time I check Unifi Controller the device has connected to 5Ghz, however it does not mean it connected to 2. Members Online. This sub encompasses everything from basic computer, phone & tablet repair, to also those delving into the board level repair and data recovery aspects as well. Unifi works best with a constant controller instead of moving it through a laptop. My configuration is as follows - DTIM above 3 Hi, I added some vlans to my switch, rebooted and everything is working fine. Mobiles Tablets Wearables Home Model : Hardware Version : Firmware Version : ISP : HiI have 4 EAP245 access points connected to a 28 port TP-Link gigaswitch. The 2 are different Restarted the router (through the app) Check unifi app for any firmware updates Check devices signal through unifi app Reply reply Yeah. From spending 5+ hours a week maintaining our controller and runnning it in a risky manner as our backups were not working consistently, to spending no time maintaining it and spending more time selling and building Traffic and Device Identification are features found in the Application Firewall section of your UniFi Network Application that analyze the type of devices and traffic present on the network. After that, the controlleer keeps reporting random losses on device connections. Whitelisting (*unifi. Using the latest controller en Synology OS en Docker version. The Since upgrading to a UniFi Dream Machine (UDM) Pro I’ve had a problem with some of my UniFi devices showing as offline. Hello! Thanks for posting on r/Ubiquiti!. The led on it is blue and the switch is passing traffic without any issue. Disconnects occur when staying in the same room, does not seem to make any difference with just 1 AP powered on vs all 4. will hold factory reset for AP and USG just in case and wait 2 days again to remove key from the account. I got no VPN configured, and obviously at this stage I couldn't configure one. Using the Unifi Discover utility shows them when they have first started but they once again go to "disconnected During the outage, devices on my LAN can ping the UniFi Switch, but cannot ping the router. . Everyday, several times, the 3 devices disconnected and then reconnect. 0 seems to be a part of. I created two separate networks and it’s working much better. I've tried deleting the site altogether, giving I run the Unifi controller on my unraid server. I have more than thirty connected devices at any given time and three radios. Ive tried restoring the controller from backup, but same response. I have rebooted them numerous times, restarted the controller Over the weekend, all three APs "disconnected" at the exact same time. Upon upgrading, I noticed that two of my UniFi devices are disconnecting at seemingly random times. Check for a network loop. So I have my Smart devices MBL. All brand new wiring in new home. After the outage, ALL the devices said "adoption failed" and I went through the GUI and hit It started exactly when I updated to unifi OS 3. any help is appreciated! Found that I also had to turn off the Global setting - "New Wi-Fi Devices Auto Link". I had the default 1. What I did before was removing WAN2 which was mapped to Port 8 since I does not need that anymore. This issue can be easily replicated within seconds by snoozing the web protection on the device, then selecting "Refresh" and lowering the block sensitivity. The network is functioning normally. Apologies for the long Out of nowhere my pen is not recognizing /working and it says my device says is disconnected on the driver. Not horrible considering it is “working”, but can’t figure out why it is showing disconnected in the controller. At about 12:18 I got an email and push notification to my phone that Unifi Switch Disconnected. I had an engineer come over yesterday to configure was able to access internet through all of them and the EAP Controller app showed them all as Connected. The other day we had some electrical work done, resulting in power being lost to the UDM and a few other devices. Choose the right mobile Hello, I'm new to Unifi and have this week set up a UDM, nanoHD AP & AP-lite. All three still show as disconnected in the Unifi dashboard, but still seem to function; I am able to connect devices to Many devices will just keep on working without connection to the controller. For the past 2 days I've been trying to get the initial setup working, but the AP doesn't seem to want to work along. SSH in A UniFi Gateway or UniFi Cloud Gateway; Available Options. Running 1. But now in the controller, it is showing disconnected, yet still has a WiFi signal. Use SSH and connect to your device Use the command "Info" to see what the Status is When I am connected to one site the other sites equipment says it’s disconnected and vice versa. Since i saw the same device disconnected on the unifi controller, one of my earlier steps was changing its IP back to the old one and making it static/reserved in my router. Replugged the cable to the AP. In/during the initial setup the switch worked Every time I check Unifi Controller the device has connected to 5Ghz, however it does not mean it connected to 2. Here is what I tried: Replugged the cable to the POE injector. This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. I tried to re-adopt them to the controller, but I can't seem to SSH in to anyone of them. What we have learned, is that this seems to work on smaller networks. Suddenly the LAN ports on my UDM stopped working. Which mean, I had connected to wifi but no internet. Goto unifi controller, settings system hostname/ip change that to IP of the controller. 1. We had been on-site for this particular project, but our HQ is roughly 5000 miles (8046 km) away, So Network stability: I've checked my UniFi network for any outages or intermittent connectivity problems, but everything seems fine. Open your web browser and navigate to the UniFi Controller interface. I also have a smart speaker that was first connected to the WiFi, but then I connected it with an ethernet cable directly to one of the LAN ports in UDM PRO and disconnected from the WiFi. Everything has been working great. You should be able to re adopt without being on site though. LAN clients show as disconnected. I've tried DTIM settings, turning off "optimize network", 5Ghz set to 40 Moreover, if I reset a device, forget it on the controller, and set-inform, it is still unreachable, BUT it is working on a cloud hosted controller, just not the local controller. Seems wrong that having "New Wi-Fi Devices Auto Link" enabled would also force Meshing. The switch port it's connected to detects the name of the We have an 8 port UniFi switch at a client that shows as disconnected in the UniFi controller every two hours on the dot. Do I have to keep the controller up all the time? AP is running on a DHCP IP address which didn’t change so far and the controller software is also running on a computer my UDM SE shows itself as offline, but works normal. Navigate to devices: In the UniFi Controller dashboard, click on "Devices" to view all the devices currently managed within your Devices show disconnected but all vlans and networks still functional. My WiFi is on LAN1 while all Ethernet is on LAN2. Type. This would be the IP Address of the computer that is hosting the Unifi Controller Software. Currently have been using 1 Unifi AP-AC v2 for over 2 years now. 328 as well, but that never works. Steps to replicate: Browse to UniFi Console If I’m logged into UniFi console when device is offline there is no IP address associated even for static IP device. So i do think its Quick Update - I unplugged every Mesh device and all devices connect to WiFi correctly. In theory it can work with the dns server being the local router (unifi) and this forwarding all DNS to the synology DC - but make sure it really is forwarding all dns and not using the ISP dns. 6 stable atm. Currently nothing is being recognized. Industry-leading products magically unified in an incredible software interface with scalable, license-free cloud management. They subsequently displayed “Disconnected”, “Adopting”, or “Adoption Failed. My logs weren't catching it, the only evidence I could show Ubiquiti was all my Protect Cameras going offline every five minutes or so. After restarting Docker / Unifi or only Unifi container it is fine again for a couple of weeks. I even get an email with the alert. 2. In the end I made her a WiFi network that only broadcasts from the AP closest to where she works during the day, switched off band steering and that seems Unifi Controller Software shows Unifi Devices Offline, though they are working. We then discovered the same method you mentioned, waiting for the device to be "disconnected" so on, and so forth, but then when we recover one device, two more go into the Goto unifi controller, settings system hostname/ip change that to IP of the controller. Stay Connected Anywhere Stay ahead with Unifi’s postpaid phones that come with 5G connectivity. The devices where all working fine before, but now my internet Unifi Controller Software shows Unifi Devices Offline, though they are working. For some reason, ports 2-5 are disconnected. Hey all I posted this question on the Ubiquiti website and have yet to hear a response so I am going to post the question here. Got an AP Lite installed the other day and setup on UniFi controller. -I am able to SSH into the USG for a brief moment (maybe 5 minutes). Other devices on the network don't seem to have similar disconnection issues. I was working on a UDMP but the same steps probably apply to the UDM. 4Ghz is not congested (maybe 3 other devices). There are a couple of Netgear switches inbetween the UDM & AP's. Collaborate outside of code Code Search Device disconnected: DeviceConnectionError() I have a mesh orbi. Share Sort by: Best Open comment sort options Best Top New Controversial • r/Ubiquiti I have 2 shelly Plus 1 that were loosing connection regularly. I have a UDM PRO with an AP (long-range wifi6) connected via a PoE injector, with a whole bunch clients connected to the WiFi. Apple devices continuously disconnect. So I have my Smart devices on a different SSID and VLAN. Reply reply More replies More replies More replies More replies. But I like your suggestion on the I'm going bonker over this. Upon first boot the Controller see’s the access point, i am able to upgrade it so it’s on the same version as the other AP’s but the second i do anything to it, change hostname, give a static IP, it reboots and stays as provisioning for a while, then just It's so weird because sometimes they're actually disconnected and not working and other times they're connected but appear disconnected in the console. Have 3 G4 Pro cameras connected to 24-PORT (250W) UBNT Switch. I tried every possible step I found on Skip to main content Open menu Open navigation Go to Reddit Home A chip However, this time the SFP+ is actually working, and the switch is what’s not (except for the SFP+ port on the switch, which oddly is the only working port. Any ideas why the controller says my gateway (USG-pro-4) is showing as offline in the controller, and yet everything in the network is working just Had the same issue with the following setup. The 2 are different The weird thing is, these devices connect to a local cloud key without issue and were working the week before. Diagnosing further, I realized that during these outages, the "Uplink" port on the switch (the one with the ^ carat in the CloudKey web interface) changes from the one going to my router to the one going to one of the eeros. Periodic speed test feature is disabled. This is not happened to me first time as I was experienced this last year ago too. Has anyone encountered this before or have any Hi, So we have UniFi Controller running with 7 AP’s around the office all working fine, we are trying to add AP No 8. Under my alerts it says they were last disconnected over two months ago. If it's actual client devices you're getting notifications for, and I see elsewhere you've already turned off "Network Client Connection Change," then I don't know why you're still getting notifications. With that, I called the Unifi team and they sent their technician over. rervt nkfxtd hqhy xmklp nunxwlv dzmp hzqxas baydp cuowpbn phxpt